One price, and we are not the bank
Business accounts, cards and reconciliation on a single platform, with the partner bank named on every page and the fee schedule published in full.
Three things it replaces
And one thing it deliberately does not.
Accounts and cards
Current accounts held at the partner bank, with virtual and physical cards issued per person or per vendor. Limits and merchant categories are set by you rather than by a support ticket, which is the part finance teams actually notice.
Reconciliation
Every transaction arrives with the invoice attached, matched against your accounting system overnight. The month-end that used to take a week takes an afternoon, and the exceptions are a list rather than a hunt.
Cross-border
Payments in eleven currencies at a spread we publish as a number rather than as "market rate". It is not the cheapest available at high volume, and the pricing page says which competitor is.
Measured across accounts on the platform
The spread is a number, not a phrase
Two things in this category are routinely obscured and both belong on the first page. The first is who actually holds the money: a platform is not a bank, deposits sit with a licensed partner, and any product that does not say which one is hoping you will not ask. The second is the fee schedule — headline pricing here usually excludes the transfer charges, the foreign exchange spread and the per-user seat cost that together make up most of a real bill.
Audited, and by whom
Reports are shared under NDA before you sign rather than after.
Information security management, certified for the platform and the support organisation.
Assessed annually by a qualified security assessor, not self-certified.
Twelve-month observation window. The full report is available under NDA at evaluation.
All customer data resident in Mumbai and Hyderabad regions, with no cross-border replication.
What finance teams ask on the first call
Including the two questions that lose us deals.
Are you a bank?
No. VaultPay is a platform; the accounts are held at a licensed partner bank and your deposits sit with them under their regulatory protections rather than ours. Any provider in this category that does not answer this question plainly is the one to be careful about.
What happens to our money if you go out of business?
It stays where it is, because it was never with us. You would lose the software — the interface, the reconciliation, the card controls — and you would keep the accounts and the balances at the partner bank. That is the entire structural argument for this model and it is worth understanding before you choose any provider here.
Is this cheaper than our current bank?
For most companies under about fifty crore of annual turnover, yes, mostly on reconciliation time rather than on fees. Above that the answer is often no, and we will tell you on the call — a large volume of cross-border payments is genuinely better priced elsewhere and we name who.
How long does migration take?
Two to six weeks depending on how many vendor mandates have to move, and the mandates are the slow part rather than anything technical. We do not charge for migration and we do not ask for an annual commitment to get the published price.
Do you charge per user?
No. Adding somebody to the platform is free, which matters because the alternative encourages sharing logins and that is how approval trails stop meaning anything.
Can we export everything if we leave?
Yes, in full, in a documented format, at any time and without asking. A platform that makes leaving difficult is a platform that has stopped competing on the product.
From finance teams
They told us on the second call that our cross-border volume was large enough that another provider would be cheaper, and named it. We stayed for the reconciliation and I have recommended them four times on the strength of that one sentence.
Month-end went from six days to an afternoon, which is one person’s week back every month. The fee schedule is genuinely one page and genuinely has not moved since we joined.
The answer to "what happens if you go under" was clear, structural and slightly uncomfortable, which is how I knew it was true. Two other vendors deflected the same question.
Book a demo
Forty minutes with somebody who can answer pricing questions rather than route them. Bring last month’s bank charges and we will tell you honestly whether this is cheaper for you.